NN.P.
verified Jul 3, 2026
★★★★★
Real user and recommend for scalping trader
I push up 5 stars for Axi, I feel delightful since first time using their service, I'm a real customer who using Axi. Low spread, fast working, the server is still working fine when there's a big event. Accept small amount of deposit and various kinds of withdrawal method. Regarding to account's safety, hope to have 2 step login soon.
Reply from Axi Select: Hello Peariewang,
Thank you so much for your detailed and thoughtful feedback! We’re delighted to hear that you've had such a positive experience with Axi and appreciate your recommendation, especially for scalping traders.
It’s great to know that you value our competitive spreads, smooth platform performance during major market events, flexible funding options, and withdrawal methods. We also appreciate your suggestion regarding two-step login for enhanced account security. Feedback like yours is invaluable and helps us continue improving our products and services.
Thank you for your trust and support. We wish you continued success in your trading journey with Axi.
Regards,
Axi Team
LLaurent
verified Jul 18, 2026
★★★★★
Very happy with Axi Select so far
Very happy with Axi Select so far. The challenge is well structured, the platform runs smoothly, and the communication with the Axi team has been excellent — clear and responsive. Highly recommend!
Reply from Axi Select: Hello Laurent,
Thank you for sharing your experience. We're delighted to hear that you’re very happy with Axi Select so far.
It’s great to know that you find the challenge well structured, the platform smooth, and your communication with the Axi team clear and responsive. We truly appreciate your recommendation and are pleased to have you with us on your trading journey.
We’re committed to continuously improving our products and services to provide a reliable platform and an excellent experience for our clients. If you ever need any assistance or have any questions, our team will always be happy to help.
Best regards,
The Axi Team
ssyedalikirmani
verified Jul 17, 2026
★★★★★
The best thing which give me a nice…
The best thing which give me a nice feel and that is fast deposit , fast withdrawl as well as instant market execution. 24/7 excellent service. axi deserve 4.9/5 star .
Reply from Axi Select: Hello Syed,
Thank you for sharing your experience. We're pleased to hear that you value the fast deposits, quick withdrawals, instant market execution, and 24/7 service provided by Axi.
It's great to know that these aspects of our service have contributed to a positive trading experience for you. We're committed to providing reliable service and a seamless trading experience, and we'll continue working to improve even further. We truly appreciate your support and 4.9/5 rating.
Best regards,
The Axi Team
AAbdulla Alaradi
verified Jul 18, 2026
★★★★★
All great but the issue i face that I…
All great but the issue i face that I need 6 month to go live in copy platform it's too long, I beleive if you guys reduce it to 1 Month it will be much batter
anyways, overall it's great platform and I love it :)
Reply from Axi Select: Hello Abdulla,
Thank you for sharing your feedback. We're pleased to hear that you’re enjoying the Axi platform and that your overall experience has been positive.
We also appreciate your suggestion regarding the time required before going live on the Copy Trading platform. We understand why a shorter timeframe, such as one month, could provide greater flexibility, and we’ll be sure to share your feedback with the relevant team for consideration.
We’re committed to continuously improving our products and services to provide a better experience for our clients. If you ever need any assistance or have any questions, our team will always be happy to help.
Best regards,
The Axi Team
ccustomer
verified Jul 19, 2026
★★★★★
Withdrawal process..
Withdrawal process is very impressive, only took a few hours after request. Not forgetting about the live support team, they're very helpful.
Reply from Axi Select: Hello Jaidi,
Thank you for sharing your experience. We're delighted to hear that you found the withdrawal process impressive and that your request was completed within just a few hours.
We're also pleased to know that our live support team has been helpful. We’re committed to providing efficient services and responsive support to help our clients enjoy a smooth trading experience. If you ever need any further assistance or have any questions, our team will always be happy to help.
Best regards,
The Axi Team
PPaul gitonga muraya
verified Jul 20, 2026
★★★★★
The new platform doesn't provide the…
The new platform doesn't provide the option of internet banking which is more convenient for most of us. For now I cannot deposit funds or withdraw funds. Am stuck.☹️ Please review... The old platform was working just fine😒
Reply from Axi Select: Hello Paul,
We’re sorry to hear that the payment options available on the new Client Portal have caused difficulties with depositing or withdrawing funds. We understand how frustrating it must be to be unable to access a payment method that was previously convenient for you.
Your enquiry is still under investigation by the relevant team, and our Client Success team is closely following up on the matter. We’ll keep you updated as soon as further information becomes available. We appreciate your patience and understanding while we work to look into this.
Best regards,
The Axi Team
ddian
verified Jun 19, 2026
★★★★★
My endless love broker
My endless love broker ! Have been together for 10+ years, withdraw super fast ! No Drama ! This broker is having huge experience, they can keep the high service level in this difficult market !
Keep up this wonderful job guys !
This industry need you more than every traders think about !
Reply from Axi Select: Hello Dian,
Thank you so much for your incredible feedback and for being with Axi for more than 10 years. Your loyalty and trust mean a great deal to us.
We’re delighted to hear that you’ve consistently enjoyed fast withdrawals, reliable service, and a smooth trading experience over the years. Knowing that our efforts continue to meet your expectations, even in challenging market conditions, is truly rewarding for our team.
Thank you for your kind words and ongoing support. We’ll continue working hard to provide the high level of service that our clients have come to expect from Axi.
Regards,
Axi Team
ccustomerverified Jul 10, 2026
★★★★★
Application is the most confusing and…
Application is the most confusing and hard to use. Even 1st time logging in for IB account is unable to accomplish. The wrong link for AXI partner being sent to me. It redirect to client portal not partner portal. Also very bad experience with DEMO account. I add one but cannot open it even with mt5.
Also, cannot change password.
Reply from Axi Select: Hello Wichai,
Thank you for sharing your experience. We're sorry to hear about the difficulties you've experienced with the IB Portal and your demo account. We understand how frustrating this must have been, especially when you're trying to get started.
We have reached out to you via email to better understand the issues you've encountered. When you have a moment, please reply to our email so we can investigate further and work with you to resolve these matters as quickly as possible.
We appreciate you bringing this to our attention and look forward to assisting you.
Best regards,
The Axi Team
ZZagorka Jankovic
verified Jul 19, 2026
★★★★★
I have been a client of Axi trader for…
I have been a client of Axi trader for years, before that I changed 3 brokers. My best experience is Axi, withdrawal, deposit, communication, everything works perfectly. Recommendations for Axi.
Reply from Axi Select: Hello Zagorka,
Thank you for sharing your experience and for your continued trust in Axi over the years. We're delighted to hear that Axi has been your best experience compared with your previous brokers.
It’s wonderful to know that you’ve been satisfied with our deposits, withdrawals, communication, and overall service. Your recommendation means a great deal to us.
We remain committed to providing reliable services and a seamless trading experience for our clients. If you ever need any assistance or have any questions, our team will always be happy to help.
Best regards,
The Axi Team
AAlessandro
verified Jul 19, 2026
★★★★★
They forgot to deposit my money into my…
They forgot to deposit my money into my trading for a month, and no apologies comes after i asked where was my money. Excellent
Reply from Axi Select: Hello Alessandro,
Thank you for sharing your feedback. We’re sorry to hear about the delay with your funds and understand how frustrating it must have been to wait for your money to be credited to your trading account.
We appreciate you bringing this to our attention. Feedback like yours helps us identify opportunities to improve our processes and communication, and we remain committed to providing a more reliable and seamless experience for our clients. If you require any further assistance with this matter, our team will be happy to help.
Best regards,
The Axi Team
ccustomer
verified Jul 1, 2026
★★★★★
I am a new client just completed…
I am a new client just completed account set up and funding. It was straightforward to follow the steps. However, pop up box for maintenance was covering my screen all the time couldn’t see my screen clearly.
Reply from Axi Select: Hello Julie,
Thank you for your wonderful feedback and welcome to Axi! We're delighted to hear that you found the account setup and funding process straightforward and easy to follow.
We also appreciate you highlighting the maintenance pop-up message. We're sorry that it obstructed your screen and affected your experience. Feedback like yours is valuable, and we'll take it into consideration as we continue working to improve the platform and user experience.
Thank you for choosing Axi, and we wish you every success on your trading journey.
Regards,
Axi Team
RRAMAKRISHNA
verified Jul 7, 2026
★★★★★
I did upi funds transfer.After I…
I did upi funds transfer.After I entered my upi reference number,the axi page just disappeared before I could attach screenshot. I immediately contacted chat section with customer care and informed all details.i even sent email to axi. But without any response for nearly 8 hours my funds was not updated in my trading account eventhough I sent upi reference number and screenshots. Why was delay????
Reply from Axi Select: Hello Ramakrishna,
We’re sorry to hear about your experience and understand how frustrating it must have been to experience a delay after making your deposit.
After reviewing your case, we can confirm that our team has already contacted you by email to advise that your deposit was successfully credited to your trading account. We sincerely apologize for the delay and appreciate your patience while the matter was being resolved.
Your feedback is important to us, and we’re always working to improve our processes and provide a smoother experience for our clients.
Regards,
Axi Team
Gabriel Felipe Niño
verified Jul 17, 2026
★★★★★
Kicked out of Axi Select for no reason
I was about to complete a year in the program, my trades were becoming increasingly more succesful, I used the same strategy all the time, no changes. All of the sudden I recevied an e-mail accusing me of making trades with the intention to "manipulate" trading, such a ridiculous acusation with no proofs. When asked in CS about this they just read the same e-mail I was sent, no option to get it back just a big " f... you". One month and a half later I was admited into the program again, it was because of the leader of my trading community had direct communication with management in Axi, if I had been alone I would have never returned to the program. I still continue with the program but now with a lot of distrust. My advise: go directly to Darwinex, they pay less but in the long term you know they wont do this kind of thing to their customers.
Reply from Axi Select: Hello Gabriel,
Thank you for taking the time to share your detailed feedback. We’re sorry to hear about the frustration and uncertainty you experienced following the termination of your participation in the Axi Select programme.
We understand that receiving such a decision without the level of explanation you expected can be disappointing, particularly after being part of the programme for an extended period. While certain programme decisions are made following internal reviews in accordance with the Axi Select Terms and Conditions, we appreciate your feedback regarding the communication and support you received during this process.
Your feedback is valuable as we continue to review how we communicate with and support our clients. If you need any further assistance, please feel free to reach out to us, and we’ll be happy to assist you further.
Best regards,
The Axi Team
MMax
verified Jul 1, 2026
★★★★★
The Axi trading platform
The Axi trading platform is transparent and highly reputable. The support staff is very enthusiastic. I am very satisfied with trading on the Axi platform. I wish Axi continued success. I love you all at Axi ❤️
Reply from Axi Select: Hello Max,
Thank you so much for your heartfelt feedback! We’re truly delighted to hear that you value Axi’s transparency, reputation, and the enthusiasm of our support team. It’s wonderful to know that you’re very satisfied with your trading experience.
Your kind words and best wishes mean a great deal to us. Thank you for your trust, support, and for being a valued part of the Axi community. We wish you continued success in your trading journey as well.
Regards,
Axi Team
PPetrus Veldsman
verified Jun 18, 2026
★★★★★
I am very intrigued and impressed
I am very intrigued and impressed by the structure of the trading experience. The Edge Score is genius and this broker is clearly passionate about developing and challenging Traders by giving them a cleverly structured road map (levels 1-6) to success that will keep their engagement and motivation at a high. Brilliant you guys!
Reply from Axi Select: Hello Petrus,
Thank you so much for your thoughtful feedback. We’re delighted to hear that you’ve been impressed by the structure of the trading experience and that you find the Edge Score and progression framework valuable.
It’s especially rewarding to know that you appreciate the effort that has gone into creating a structured path designed to help traders stay engaged, motivated, and focused on their development. Feedback like yours encourages us to continue innovating and improving the experience for our clients.
Thank you for your support and for being part of the Axi community.
Regards,
Axi Team
ccustomer
verified Jul 8, 2026
★★★★★
Not the most convenient app
Not the most convenient app. Net positions are very confusing they should be clubbed together and give me my net positions. I always have to count manually. Also, I need to open every chart manually one by one. Would be good if we have capability of 2 charts in 1 screen.
Reply from Axi Select: Hello Ransdel,
Thank you for taking the time to share your feedback. We’re sorry to hear that some aspects of the app did not meet your expectations, particularly regarding the display of net positions and chart functionality. We appreciate your suggestions, as they help us identify areas for improvement.
To better understand your experience and investigate your feedback further, our Customer Support team has sent you an email requesting additional information. We kindly ask you to reply to the email with the requested details so we can review your suggestions more thoroughly.
Thank you for your valuable feedback and for helping us improve our platform.
Regards,
Axi Team
AHMED SAHOTRA CHUHDARYverified Jun 26, 2026
★★★★★
Know your broker
My experience with Axi broker is much good after all there payout time is good enough and don't wait for 3 day to give you the payout. Additionally, I want to add something about there manager, they give you personal account manager which help you along with your journey with Axi broker with prestigious behaviour 💐🌷.
Reply from Axi Select: Hello Ahmed,
Thank you for sharing your experience.
We're pleased to hear that you've had a positive experience with Axi, particularly with our withdrawal processing times and the support provided by your dedicated Account Manager. Providing timely service and personalized support is important to us, and we're glad to know that both have contributed positively to your trading journey. If you ever need any assistance or have any questions, our team will always be happy to help.
Best regards,
The Axi Team
ccustomerverified Jul 22, 2026
★★★★★
Withdraw RTS balance
I have a request under review and they don’t give me a solution. They ask me for documents that are impossible for me to get to make an RTS jump withdrawal.
Reply from Axi Select: Hello Diego,
We’re sorry to hear about the difficulties you’ve experienced with your RTS balance and the documents requested for your withdrawal. We understand how frustrating it can be when you’re unable to obtain the documents needed to proceed with your request.
We have received the additional information you provided, and the relevant team will review your case. We’ll keep you updated as soon as further information becomes available. We appreciate your patience while we look into the matter.
Best regards,
The Axi Team
Cesar Hilario
verified Jun 20, 2026
★★★★★
I had an excellent experience with an…
I had an excellent experience with an Axi pro mt5 account where I deposited, made a profit, withdrew the profit, and in less than 20 minutes the money was already in my bank account. Excellent customer service.
Reply from Axi Select: Hello Cesar,
Thank you for sharing your experience with us. We’re delighted to hear that you had such a positive experience with your Axi Pro MT5 account and that your withdrawal was processed quickly and efficiently.
It’s also great to know that our customer service team met your expectations. Providing reliable service, fast withdrawals, and excellent support are priorities for us, and we’re pleased that this was reflected in your experience.
Thank you for your trust and support.
Regards,
Axi Team
Mark Whitmore
verified Jul 15, 2026
★★★★★
Very good spreads and MT5 also good.
Very good spreads and MT5 also good.
Would like smaller trade size on Indices as GER40 and USTECH too volatile at times for smaller trader like me.
Reply from Axi Select: Hello Mark,
Thank you for sharing your experience. We're pleased to hear that you're satisfied with our spreads and the MT5 platform.
We also appreciate your suggestion regarding smaller trade sizes for indices such as GER40 and USTECH. We understand that having greater flexibility in trade sizing can be important for traders managing their risk, and we'll take your feedback into consideration as we continue improving our products and services.
We're committed to providing a reliable platform and a seamless trading experience, and feedback like yours helps us identify opportunities to improve even further.
Best regards,
The Axi Team
AU
